When the user is adding a address that in his CONTACTS/ADDRESS BOOK or in his autocomplete cache, the name or email address doesn't show up (autopopulate). That is why I have included so much information above- in the hope of getting a more tailored answer.We have a client that having a specific wierd issue we can't seem to recreate and yet it happening to him both in Outlook 2013 and Outlook Web Access. My issue seems to be specific to the autocomplete feature with already saved contacts and I cannot find any troubleshooting on this specific issue. But all that does is erase the e-mail addresses until I correspond with them again- it does not somehow restore the contact so that I can type their contact name and have it autocomplete the address. How can I get Outlook to pull up saved contacts by typing their contact name?Īlso for clarification, all the information I have found so far on dealing with this issue has to do with altering the hidden folder that saves e-mail addresses that are saved as frequent addressesīut not as contacts (like clearing the cache on the. I’m not sure why some are corrupted and some are not. Have the same amount of information stored I have corresponded both with ones that work and ones that don’t, etc. They are both in the contacts folder they I cannot tell any difference between my contacts that work and the ones that don't. Outlook has saved the name and will pull up the person's account when I begin typing the first few letters of their name. So they would have been saved in the Contacts Folder before ever being in the frequent addresses hidden folder). They seem to be contacts that I entered initially (like ones that I entered as contacts before ever corresponding with them. I have a couple of contacts that do work. okay… that one would but you know what I mean.) J
*** Email address is removed for privacy *** may not automatically register to me as “John Smith” at first glance. And I would like their contact name to show up when they send me an e-mail, as opposed to just their e-mail address (because, again, So they are in there but again, the issue is that I would like the autocomplete feature to just do it for me. I cannot seem to get the autocomplete function to get the addresses to populate.įor clarification, I can go into the contacts list by clicking the "To" box and going into my address list and searching for John Smith or whomever. Obviously, I cannot memorize all of the e-mail addresses that I need in my contacts list so that I can just start typing memorized e-mail addresses rather than known contact names. Smith's e-mail address was I wouldn’t be able to find his e-mail address by starting to type his name. I suppose having outlook just save all the people I have ever e-mailed as frequent addresses and not as actual contacts is fine for someone whose e-mail address matches their name, but if John If I try to type “John Smith”, the minute I deviate from the specific e-mail address text and type the “o” of “John”, the e-mail address disappears and there is nothing populating the name “John Smith” either. *** Email address is removed for privacy *** if and only if I begin typing "jsmith". *** Email address is removed for privacy *** it will only populate the )įor example, if I have saved the contact in the Contacts folder as "John Smith" but their e-mail address is (I am assuming this has to do with the frequently used contacts hidden folder that saves addresses that have been used but that are not saved as contacts.
People who have corresponded back and forth with me) but does not save them under their contact name. It has saved some e-mail addresses (to those
When I go to type a new e-mail and place my cursor in the "To" box to begin typing the contact name, it will not populate the contact names for me. Sent and received e-mails to each of the contacts. I have placed e-mail addresses, with corresponding names, in the "Contacts" section and have I have contacts saved in both a global address list and in the "Contacts" tab of my outlook account.
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